Shipping Policy

Thank you for choosing The Heaps Variety! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

1. Order Processing:
   All orders are processed within 1-2 business days.
   Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates:
   We tried to make shipping rates easy for everybody. We offer free standard shipping worldwide.
3. Local Shipping Methods:
   We currently offer only free standard shipping.
   Standard shipping takes 6 to 14 business days.
4. International Shipping:
   We also offer free international shipping to selected countries.
   International shipping delivery times may vary depending on destination country.
5. Order Tracking:
   Once your order has been shipped, you will receive a confirmation email with a tracking link from where you can track your order.
6. Customs and Duties:
   International orders may be subject to customs duties and taxes imposed by the destination country.
   The recipient is responsible for any additional charges incurred.
7. Delivery Issues:
   In the rare event of a delivery issue, please contact our customer service team at contact@theheapsvariety.com.au
   We will work diligently to resolve any problems and ensure your satisfaction.
8. Address Accuracy:
   It is the customer's responsibility to provide accurate shipping information.
   Please double-check your shipping address before completing your purchase.
9. Delayed Shipments:
   In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.
10. Returns and Refunds:
    Please refer to our Return Policy for information on returns and refunds here.

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at contact@theheapsvariety.com.au.

Thank you for choosing us!

The Heaps Variety
Adelaide, Australia
Email: contact@theheapsvariety.com.au